Entrance and access control
Managing who enters and leaves: staff, visitors, contractors and deliveries, according to the premises’ own access rules.
Decided with youEntry points to cover, who is permitted in, and how contractors and deliveries are handled.
Reception and visitor handling
Courteous, consistent recording and guiding of visitors at reception or the gate, in line with the client’s procedure.
Decided with youThe visitor-recording method, the hours covered, and how visitors are announced and guided.
Premises presence and rounds
A visible presence across entrances, floors, common areas and car parks, with rounds where the scope calls for them.
Decided with youWhich areas, how often rounds are made, and the hours that need cover.
Parking and vehicle movement
Orderly entry, parking and movement of vehicles at business premises that have parking.
Decided with youThe parking layout, entry rules and the hours covered.
Material and delivery movement
Recording and checking goods and deliveries in and out, as the client’s procedure requires.
Decided with youWhat is recorded or checked, by whom, and under which of the client’s procedures.
Incident noting and reporting
Noting incidents and irregularities and passing them to the client’s designated contact in an agreed format.
Decided with youWho receives reports, in what format, and how soon after an incident, as the client prefers.
Post and shift planning
Posts, hours and relief arrangements planned around the premises’ working pattern.
Decided with youThe posts, shift hours, days of cover and relief arrangements.